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Γραφείο Διασύνδεσης

SYSTEM ADMINISTRATOR

[κωδ. 2021061715]

Full time

Athens, Thessaloniki

Routee is an intelligent CPaaS platform, developed by AMD Telecom, a leading telecommunications company that brings automated workflows and communication technologies to corporations, retail businesses and the services’ industry around the world.

With offices in 12 countries and an online presence in more than 200 markets, Routee is employing more than 100 software and communication specialists in developing products that connect, engage and sell.

As a powerful tool that segments customer data and personalizes communications, Routee has managed to capture a large share of the market, while becoming a trusted partner for some of the most renowned Fortune 500 companies, such as Microsoft and Uber.

Routee is the managing platform of choice for businesses seeking to control every detail of their communications strategy, offering a versatile and user-friendly API that can transform any business into a potential marketing powerhouse.

We, at Routee, have been at the forefront of communication technologies for over two decades, helping your business spread its mission and message to the world. We cannot wait to show you all the innovative ideas and solutions we have in store for the future.

Visit Routee.net to find out more about our company, your trusted communications partner.

The Opportunity

A System Administrator is a key position to our IT environment. They are part of a uniform and highly skilled team that makes sure our IT resources run smoothly and efficiently. 

Culture 

The team consists of experienced professionals with their knowledge covering  the full spectrum of System and Networking areas. Internal exchange of expertise is encouraged and there are always new things to learn and expand one’s knowledge. Team members interact with other departments via a structured ticket system and internal Jira kanban workflow.

Projects

The team is involved in most of the IT projects providing valuable assistance to other departments. Provisions and deploys  new services, Monitors the total health of the IT infrastructure and services, sets up tools for monitoring and management of services for the  1st level support.Setups connectivity with our providers and clients. The team does not directly provide technical assistance to the company employees but provisions the tools necessary for the Support Department to use.

Tech Stack

We use the latest and hottest tech to keep our engines running.

Main storage is shared between of Mysql and Mongo, messages flow via RabbitMQ,

Nginx and Haproxy come to the rescue to provide Load balancing, 

Grafana, Elastic Search and Graylog helps us with logging and troubleshooting while a customized Nagios keeps an eye on things.

Ansible, Jenkins  together with the company of Docker &  recently Kubernetes makes our CI/CD a breeze.

Our base OS is CentOS with a bit of Debian in the mix and we use XenServer and KVM for Virtualization. 

Requirements

  •  Solid experience as a Linux Administrator with knowledge of networking

  •  Scripting in Bash or Python.  

  •  Familiarity with Virtualization / Docker  

General Tasks

  • Travel to DataCenter for onsite work (once per year)

  • Contact providers for tech specs, offers

  • Design and implement company’s infrastructure

  • Investigate Tickets concerning retrieval of logs

  • Investigate Tickets concerning disputes

  • Inter-team training on subjects of own expertise

  • Creating / updating Teams documentation on Google Drive

  • Monitoring Slack/Skype/Email for emergency issues reported by tools or Colleagues

  • Be available for emergency issues as part of a rotating oncall system

System Administration  

  • Web server administration (apache)

  • Load balancing management (Nginx / Haproxy)

  • Manage Systemd services for various services

  • Install services on Linux servers.

  • Administer LDAP service

  • Provision new VM on XEN/Proxmox/VMware/BareMetal

  • Configure the backup system

  • Restore Data / VMs / Code from backups

  • Provide Various reports on demand (usage / sms counts )

  • Create a custom script in Bash/Python according to specific needs

DevOps

  • Deploy New Services in Kubernetes / Docker / VM

  • Ansible for automation

  • Jenkins jobs test/build/deploy

  • Bitbucket source control

  • Deploy Kubernetes Clusters on premise/cloud

  • Create monitoring of service  metrics and health (prometheus, grafana, alerting)

  • Create reports / dashboards of various metrics of services.

  • Design and execute stress tests

  • Create tools to facilitate Developers

SMPP / Kannel ( BONUS POINTS)

  • Provision SMPP Box / configure an SMPP flow, setup special SMPP configs

VOIP (BONUS POINTS)

  • Administer Fusion PBX

  • Administer freeswitch

The company offers:

  •  A modern and friendly work environment

  • Competitive salary according to qualifications

  • Outstanding on the job training opportunities

  • Opportunity to work in large-scale projects with talented people in an international environment

  • Further career development

Notice:

All applications are considered as strictly confidential.  As an equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

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